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Everybody's Life and Work
Got Much Harder This Year
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When confronted with this idea, people in
supervisory positions often tell me, "That's just not me. I am good at
my job and I can help people get their work done. But I cannot be a
source of strength and inspiration." You can and you
must. If 2002 is the year we all
bounce back, then every single manager will be a critical lynchpin.
How can you prepare?
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1. |
Before the end of the year, interview each of the
employees you supervise directly. Ask each person four questions: What
has been your best moment working on this team? What has been your
worst moment working on this team? What is your greatest hope for
working on this team next year? What is your greatest fear about
working on this team next year? Listen carefully to each response. Be
silent until you get a genuine answer. Give each person 20-30 minutes.
Take notes after each interview.
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2. |
In 2002 start every week by reviewing the notes of
your interview with each person. Think about what motivates each
person. Use it.
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3. |
In 2002 meet with every person on your team at
least once a week to review goals and deadlines, concrete
achievements, and, once in a while, hopes and fears.
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Next year, when you interview each employee again,
see how much you've grown as a course of strength and inspiration,
and, as a result, how much this has increased productivity.
Thanks to Bruce Tulgan, Rainmaker
Thinking, Inc.,
Dec. 1, 2001 issue of "Managing in an Era of Uncertainty." |
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